HOSTED OR CLOUD BASED PHONE SYSTEMS OFFER AND EASY SOLUTION FOR WORKING FROM HOME BUT SO DOES YOUR NEC TELEPHONE SYSTEM. ALL NEC SYSTEMS INCLUDING THE DXE, ASPIRE, XN 120, SV 8100, SV 9100, SL1100 ANS SL2100 HAVE THE ABILITY TO TRANFER CALLS TO HOME WORKERS BY ONE METHOD OR ANOTHER.
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This moment in time calls for extra special attention to the power of smart communications.
As organizations need to ensure business continuity while at the same time look after the well-being of their teams, we can assist them with solutions that enable employees work from home.
NEC Softphones Empower employees to work from home
Did you know Business ConneCT Contact Center fully supports remote agents?
With Business ConneCT, agents can work from any place. So they too can work safely and securely from home – with all the same support, presence and information as in the office.
It is good to realise that this can be done without any additional licence. Agents can from home simply log on and start work, with full visibility of customers’ histories and interactions and with omni-channel service to communicate with customers using their channel of choice.
Give your SL2100 & SV9100 customers audio, video and screen sharing collaboration remotely!
This on-board feature provides a quick fix for your customers’ spike in demand for remote working. Residing within the CCU, Video Conferencing requires no servers, no install, no software and even no handsets as it can work from a laptop. Using WebRTC technology, the solution is browser-based and is easily accessed by the user. Watch our short live demo video.
- Uses secure connectivity
- 4 free licenses included with every SL2100 & SV9100 system
For further features including Presence, Extension Status & IM
No IP Phone? No Problem!
For any workers left ‘stranded’ without an IP handset for their home office – UNIVERGE ST500 provides a highly cost-effective alternative.
Ideal for home office Wi-Fi or when mobile switches to 3G/4G GSM data network for full voice functionality.
The app also includes video calling capabilities with colleagues or clients via an SBC or VPN.
- Free download from App Store or Google Play
- Complete call history (grouped by contact for Missed, Incoming, Outgoing calls)
Mobile Extension: Not just for Mobiles
Phone system functionality delivered to mobiles AND landlines
As well as delivering phone system features to your smartphone, Mobile Extension also works via a home landline – ideal for homeworkers!
Users benefit from all their calls going via the phone system eliminating call charges on their home bills.
What’s more – users avoid revealing their personal numbers on business calls.
Further benefits include:
- Save on the cost of business mobiles
- Call recording capabilities
4 licences included with the SL2100 & SV9100 systems